SESSION 2: Our communities are our partners
Increasingly, a local museum (if it survives) may be the only outlet apart from a multiplex or a bowling alley for many people. Work on communities and regeneration has shown how museums can build capacity, provide training & development and also contribute to the government’s financial and social metrics of Return on Investment (ROI) and Social Return on Investment (SRI). New models are required that centre much more on events, activities, festivals, co-production & co-creation and community-run services. This also has an impact on the commercial world where visitors are treated as customers rather than co-creative partners.